It's not often that I enthuse about the prowess of a company as I expect to get what I pay for. However when a company goes further than that in an effort to satisfy a customer, I feel that some kind of commendation is necessary and such was the work carried out for us recently, I believe that you merit a vote of thanks. Firstly, thank you personally for guiding us through the myriad of choice both in fires and fireplaces.(...) Secondly, both the arrangements for fixing and the professional and efficient manner in which the appliance and surround were fitted were even better than anticipated...
Mr Heap